Returns and refund policy
Our customers’ satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Eligibility for Returns
Returns are accepted within 14 days of the delivery date.
Items must be unused, and in the same condition that you received them.
Custom made or personalized items are non-returnable,
How to Initiate a Return
To start a return, please contact us Email with your order number and reason for return. We will provide instructions and a return shipping address.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
Need a different size or color? Please contact us to arrange an exchange.