FAQ

  • Do you offer custom sizing ?

    Yes! All our traditional garments can be tailored to your exact measurements at no extra cost.

  • How long does shipping take within Germany?

    Orders within Germany typically arrive in 2–5 business days.

    EU shipping takes 5–10 business days, depending on your location.

  • Can I return or exchange an item?

    If an item arrives damaged or incorrect, we offer returns or exchanges within 14 days.

    Custom-sized items are not returnable unless there is an issue on our side

  • Do you ship internationally?

    Yes! We ship worldwide. International shipping times depend on the destination and customs processing.

  • How can I contact you for questions or custom requests?

    You can reach us via Instagram DM, email, or the contact form on our website. We usually reply within 24 hours.

  • Are your products handmade?

    Yes. Most of our cultural garments are handmade by skilled Ethiopean artisans, ensuring quality, authenticity, and cultural uniqueness.